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Product and Customer Service Exceeded Expectations

Reviewed On Sep 20, 2012

I must admit I was a bit sceptic at first, having not ordered many things online in the past. However, once I began to deal with Vijay and staff, there was no looking back. The customer service and product I received exceeded my expectations and I (we) will definitely be return customers.
Highly recommended company and products.

William G.
North Carolina, United States

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Have doubts?

Reviewed On Sep 02, 2012

I usually don't write reviews but with my experience I felt I had to. I spent over six months trying to find a design for a ring I was building to be handed down to my granddaughter. With that being said it had to be perfect to what I had visioned it to be. After endless searching I was blessed to come across Vijay. I had NEVER purchased anything on line before and was terrified of what could happen. Over the next few weeks working with Vijay I experienced what service excellence was. Vijay personally helped me design the perfect ring. I truley felt as if he cared more about my happiness in my purchase than the profit he could make. I am so grateful to have found trijewels and will be a customer for life from this point on. If you are a first time buyer like me, please set your fears aside. Your will experience the best customer service you have ever had and recieve only the best quality of jewelry. Vijay definelty works from his heart and with such passion. His integrity is beyond approach. I hope this review helps anyone out there who may read it. Thank Vijay you are the BEST. Forever grateful

Cynthia M.
California, United States

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Great Service, outstanding product!

Reviewed On Aug 01, 2012

Outstanding service and beautiful product. I was impressed with the personal service I recieved. Vijay was in constant contact with me from day one. He listened very well, and created the ring I was proud to give my beautiful bride. I have nothing but good things to say about this gentleman and his company, and would absolutely do business with him again, The stone he provided was fantastic, the color beautiful. Top notch all the way.

John.S. Denver CO
Wisconsin, United States

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Princes For a Day

Reviewed On Jul 23, 2012

I waited 12 years for my recently purchased ring and I would gladly wait another12 if I knew how well trijewels would take care of me! The time effort and customer service provide was refreshing and made my experience unforgettable! I will never purchase another piece of jewelry with out this team behind me! My husband is so impressed with the service we receivd that he his now shopping trijewels to buy me another special gift! I think he appreciates that the trijewels team went above and beyond to make me a princes! I am sincerely happy with my entire experience!

Thank you trijewels!

Tiffany W.
Washington, United States

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Drama Fixer

Reviewed On Jul 23, 2012

My husband bought me a awsone 2carat ring from
Here and it had been over a year and lost a dimond
After tri- jewels gladly fixed it for me I love them there
And would gladly use again as well as refer to others
They are great thanks guys you made my day when
I got my ring back :))

Jennifer F
Texas, United States

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From New York to Manila and Beyond: Stellar !

Reviewed On Jul 20, 2012

After much research, canvassing, and trepidation,
I decided to purchase our engagement stone from Trijewels.com. The fact that this would be my first online international purchase weighted heavily on my mind (I am based in Manila, so you can just imagine my anxiety at the thought of purchasing and shipping in a diamond from an internet seller) but this was pleasantly replaced by the attentive, prompt, and personalized service provided by Vijay Bhatia. Through real-time email correspondence, he was able to answer all my queries and make sure that the purchase would push through promptly and properly.

These factors clinched the deal for me:
+Trijewels.com has the best BBB rating and numerous verifiable certifications
+Best value prices (stone quality/size versus pricing) across the board
+Concierge quality service provided by Vijay and his staff
+Vijay's fair, warm, and ultimately professional approach

Vijay assured me that he would send the best he could and he did not disappoint. We took the stone to 2 different jewelers (family jewelers in fact) in Manila once we got it and they all confirmed the stone's quality and size. Our jeweler actually took extra time to have it set properly as he wanted to do justice to the stone.

As much as I hate using idioms, the expression 'the proof is in the pudding' definitely applies to Trijewels.com and here's a link to our proposal video: http://youtube/Mr8newjMjCU

Vijay helped me make sure that things worked out for our engagement and I now anoint him as my personal jeweler (in New York that is). I say that because we will definitely be purchasing more jewelry from Trijewels.com (my fiancee apparently deserves earrings, a necklace, and more diamond encrusted accouterments).

The admiration and wonderful compliments she gets from friends, family, and acquaintances on her ring are incentive and encouragement to complete our black diamond wedding set...wait, having said that, I think I'll have Vijay make some sort of guy ring or bracelet for me. Hmm..

This review is getting out of hand but the truth is I can probably go on for a good 888 words more when it comes to how happy and satisfied I am with my purchase.

Thank you very much Vijay and we look forward to a prosperous relationship with you.

From New York to Manila and beyond, Trijewels.com deserves my highest accolade: Stellar!

Haribol!

Cush

Cush E - Manila , Philippines
Metro Manila, Philippines

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Beautiful Ring, Exceptional Service .....

Reviewed On Jul 13, 2012

I was nervous to buy a diamond ring online but after reading reviews I decided to try. My experience with Vijay was amazing! He was able to get a ring to me in just a few days. It's incredible! I shook for a half hour after my ring arrived. It's absolutely beautiful! The ring fits perfectly. The diamonds are crystal clear and sparkly. The service was outstanding. The price is incredible for such a good quality ring. I've had it for one day and all my friends have commented on it. I'll buy all my diamond and gemstone jewelry here from now on and will always recommend Vijay and his staff.

Patricia M - GA
Georgia, United States

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Gorgeous Ring & Stunning Service

Reviewed On Jun 18, 2012

My husband and I picked this ring out together and we were both very worried about the quality as we were first time ordering jewelry online. We received it and we were both extremely pleased! The ring is exactly as described and in fact looks better than the picture. The ring is amazing, the diamonds are sparkling and it is worth so much more than I paid for it.
Definitely great product and great costumer service!

Sushma M
New Jersey, United States

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Excellent Service and Quality!

Reviewed On Jun 04, 2012

Vijay is a great salesman. I was concerened with making a purchase on line.
He was very patient and asked all the right questions to comfort my concerns and set my mind at ease. He worked with me to make the best choice and the ring arrived today, exactly what I wanted. This is a great way to get my feet wet....and I look forward to having trijewels be my Jewelry Store of choice and Vijay my personal salesperson. I am a very diligent shopper and the prices are the absolute best. You will get the best quality and the best price

Renee A.
Florida, United States

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Best 20th Wedding Anniversary present ever!

Reviewed On May 30, 2012

A couple of months ago I ordered an emerald and diamond ring. Let me tell you I was a little nervous spending that kind of money for something I couldn't see in person. My husband was adamant that if he was going to spend that kind of money he wanted an appraisal as well. After a lot of digging through jewelry websites Trijewels was the only one I could find with anything like that. I talked to Vijay over the phone before they shipped my ring out. And needless to say I asked him a lot of questions. And he answered every single one without any hesitation. He put a lot of my fears to rest after that phone call. Finally the day arrived when my ring showed up. Everybody had to come running in when I opened the package. Let me tell you it is the most gorgeous emerald ring I have ever seen!!! Thank you so much for making my 20th wedding anniversary present so beautiful!!!! I LOVE MY EMERALD!!!

Lisa K.
Wisconsin, United States

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